Disrepair Improvement Group 03.12.26

Join us for the next virtual meeting of the Disrepair Improvement Group (DIG), chaired by Tristan Hemsley, specialist in HHSRS, Damp and Mould, Awaab’s Law and Building Safety.

This session will bring together housing providers and sector professionals to explore key developments and practical challenges affecting the management of housing disrepair, with a particular focus on the relationship between building safety, compliance and improving outcomes for residents.

We are delighted to announce the speakers for the session:

• Holly Watson DipNEBOSH CMaPS will explore building safety in the context of housing disrepair, considering how the requirements of the Building Safety Act intersect with disrepair management. Drawing on her extensive experience as a Building Safety and CDM specialist, Holly will look at the importance of understanding and managing risk, strengthening compliance and ensuring that building safety considerations are embedded in organisational approaches.
• Our supplier showcase will feature Jennifer Ryans, a qualified lawyer and former Head of Dispute Resolution at the Housing Ombudsman Service. Jennifer will introduce Ctrl AI, an AI-powered casework platform designed to support organisations managing complaints, disputes and housing disrepair claims. The session will demonstrate how AI can help analyse evidence, build case chronologies and prepare auditable responses, while keeping human oversight and decision-making at the centre of the process.
• Lee Wood, Head of Planned Maintenance at Birmingham City Council. With 23 years’ service in the British Army and extensive experience in engineering, facilities management and project delivery, he leads the major housing investment and retrofit programmes that are improving the quality, safety and sustainability of homes across the UK’s largest local authority district.

With expert insight, practical discussion and an opportunity to explore emerging technology, this meeting will provide a valuable opportunity to share knowledge and consider how organisations can strengthen their approach to disrepair, building safety and resident outcomes.

Stay tuned to find out the remaining speakers and content for the session!